Return & Refund Policy

Return & Refund Policy

We would be happy to issue Returns, Gift Card, or Replacements within 2 days of order delivery on the rare occasion of a mistake attributable to us including the Wrong Item Delivered, Transport Related Damage, Ordered items Unavailable, or Order Undeliverable.

To be eligible for it, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

 

Process For Replacement 

WhatsApp us on +91 9888330008, The support team will respond to the request within 28 hrs.

 

 

 

A Product will not be eligible for Return & Replacement under the following Conditions:
  • Customer is not happy with the look & sound quality of the product.
  • Physical damage not reported to us within 24 hours after receiving the product.
  • Any damage caused by the Buyer.
  • Product Purchased from a gift card will not be eligible for return & refund.
  • products purchased under the "Buy 1 Get 1 Free" offer are not eligible for return, exchange, or refund. If you receive a damaged product, it will only be eligible for replacement. The damaged product will be replaced with the same product, in the same color and model.

Cancellation

  • You can only cancel your order if your order has not been fulfilled. Please be informed that a management, processing, and transaction fee (10% of your total order value) will be applied for the cancellation.

Note.
  • Please note that we do not offer a reverse pickup service. If you wish to exchange or return an item, you will be responsible for shipping the product back to our warehouse.
  • A standard fee of Rs.100 will be applied to all exchange and return requests. This fee covers the forward shipping charges for the order.

Return eligibility of the product is also mentioned on every product’s page. 

In case a non-returnable product arrives damaged, we only replace the said product. You will need to raise a request at sales@bavraworld.com Please make sure to include pictures.